White Paper

10 Steps to Drive More Profitable Collections Operations

To get your organization operating at optimal performance, you need a course of action. TransUnion experts have compiled their decades of experience in the collections industry to make it easy on you. Here are 10 critical steps to implementing a data-driven recovery strategy that will positively affect your entire collections operation.

In this Insight Guide, you will learn more about:

  • Prioritizing inventory to enable smarter decisions throughout the workflow
  • Aligning agent skills with the likelihood of recovery at an individual account level
  • Optimizing operational efficiencies by increasing speed to recovery
  • Intelligently allocating expenses to drive the highest ROI