Gen Z, Trust, and the “Frictionless” Engagement Strategy of the Future

Published on August 16, 2022 at 3:00 pm

Justin Miller

Vital Solutions

Vital Solutions is a member of the iA Innovation Council. The Innovation Council is a membership group for organizations that understand their future depends on thinking differently and being at the forefront of communications, analytics, payments, and compliance technology. Together, we envision the future and then map how to get there.

Consumers are changing. Gen Z's share of debt is growing and their engagement preferences matter more and more. Your debt collection strategy needs to follow suit. In this ranging interview with Justin Miller, President of Vital Solutions, you'll learn:

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