Dispute volumes continue to exhaust dispute processing operations. Even highly proficient teams can be more efficient with a Disputes Case Management System (DCMS). Read on for the top four advantages of migrating to a DCMS.
Picture this…the next five disputes in queue are a mix of indirect and direct, which means two different applications. The disputes are for five different products, which means five different systems of record. Summary notes are captured in a different application, and customer correspondence sent from yet another application.
Confused yet?
View this content by subscribing
Please register to unlock this content
I already have an account. Log in
