Prodigal Announces Partnership: Best-in-Class Contact Center Telephony Meets Best-in- Class Interaction Intelligence

MOUNTAIN VIEW, Calif.-- Prodigal, the intelligence layer for lenders, is proud to announce a strategic partnership with LiveVox, a leading cloud-based provider of customer service and digital engagement tools.

Customer interactions provide invaluable insights on financial health, experiential, and behavioral data, but also represent an epicenter of inefficiency and compliance risk. Prodigal’s partnership with LiveVox joins two performance-driven, omnichannel solutions together in a simple and modular handshake to put consumers first.

LiveVox offers a cutting-edge API ecosystem to support integrations with its world-class telephony infrastructure. LiveVox’s platform forks out real-time shadow audio streams to power intelligent applications.