Year in Review: A Comprehensive Breakdown of 2021 in the ARM Industry

2021 was an extremely active and unusual year for case law, regulatory developments, and M&A activity in the ARM industry.  Here's my “year in review” for what was nothing short of an exhausting year. 

Facebook v. Deguid

Following years of uncertainty over the definition of an auto-dialer, the Supreme Court finally put this to bed. Sort of. The court determined that “to qualify as an automatic telephone dialing system under the Telephone Consumer Protection Act (TCPA), a device must have the capacity to either store a number using a random or sequential number generator, or to produce a number using a random or sequential generator.” That was great, except that the infamous footnote 7 included an example with an important nuance that suggests an auto-dialer might still qualify if it uses a random generator to determine the order in which to call numbers from a pre-produced list. So, TCPA litigation continues, just in a different form.

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