Radius Global Solutions to Deploy Neustar Phone Behavior Intelligence

RESTON, Va -- Radius Global Solutions LLC, a leading provider of digitally integrated customer engagement and Neustar Inc., a global information services and technology company and leader in identity resolution, announced today that Radius will be deploying Neustar Phone Behavior Intelligence across its platform. Neustar’s data, consumer behavior insights, and customer contact efficiency strategies will allow Radius to more effectively contact consumers, which in turn will improve the consumer experience and enhance its compliance with consumer protection regulations.

 

Consumers today use multiple devices and constantly change their contact preferences. This dynamic environment can create challenges as call centers strive to successfully connect with consumers while minimizing the risk of violating the TCPA or the CFPB’s Regulation F. Neustar Phone Behavior Intelligence affords companies like Radius the opportunity to enhance existing consumer information with additional verified phone numbers, including information on the phone type, the best time of day, best day of the week and best phone number to use when reaching out to each individual. 

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