What If You’re Not As Automated As You Think You Are?

It is mid-July as I write this. There are four months until Regulation F is implemented. (I know some of you may think, "But the extension!" However, the effective date on the CFPB's page remains 11/30, so we're going to stick with that.)

As many are no doubt aware, there are a lot of moving parts, not just with implementation of these new requirements, but management of these new requirements. And what has become clear, moderating webinars, listening in to other webinars, talking with compliance and operations people, and just paying attention is this: If you aren't automating, you are setting yourself up for failure. Generally, mistakes can be mistakes and learning opportunities. For the debt industry, mistakes are actually dollar signs at best.

Here's a fun question for two different audiences: 

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