What it Takes to Get a Green Checkmark Displayed With Your Call: Understanding Authentication

Rebekah Johnson, CEO, and Anis Jaffer, Chief Product Officer of Numeracle host a live Q&A podcast series covering all things related to call center communications, including call delivery, STIR/SHAKEN, caller ID technology, TRACED Act, brand identity, and more. In the episode below (transcript edited by insideARM; listen to the full episode here), Rebekah and Anis discuss what it takes to authenticate and achieve the elusive "green checkmark" on the end subscriber’s device.

Putting authenticate into historical context

Rebekah: I have a little confession to make: I am obsessed with words, their meanings, and the origin. So I embarked on a historical and philosophical journey leaving me speechless over where we have arrived as a society on this quest to achieve the state of authentication. I did not look at the TRACED Act or the Standards, but rather the Merriam-Webster Dictionary.

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