FTC Permanently Bans Collection Agencies From Debt Collection

In tandem with federal and state regulators and attorneys general, On September 29, 2020, the FTC launched Operation Corrupt Collector to target collectors who engage in unauthorized and abusive collection practices. Simultaneously, the FTC announced it filed suit and had obtained temporary restraining orders against National Landmark Logistics (National) and Absolute Financial Services (Absolute).

Wasting no time in showing they mean business, on March 15, 2021, the FTC announced that, through a settlement, both National and Absolute have been permanently banned from the debt collection industry. The FTC did not mince words, stating the following actions led to these results:

National Landmark Logistics and Absolute Financial Services [used] illegal robocalls to leave messages with consumers that threatened outcomes from lawsuits to arrest. The messages didn’t identify the caller as a debt collector, and when consumers would return the calls, the defendants would present themselves as mediators or attorneys.

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