State of Utah Selects CSS IMPACT Financial Cloud as its Enterprise Debt Collections Platform

WOODLAND HILLS, Calif. -- The State of Utah, known as one of the fastest-growing technology centers in the country, selects CSS IMPACT Financial Cloud as its Enterprise Debt Collections Ecosystem Platform. CSS, Inc., the developer of “IMPACT | HD 2.0” is the leading provider of “NextGen” Cloud Financial & Debt Collections Ecosystem platforms with a focus on “Ai” (Artificial Intelligence) machine learning Digital Collections. The HD 2.0 | Ai system, a “Digital First” collections & debtor engagement platform, that allow agencies to deploy agent-less servicing functions to negotiate, settle, make payment arrangements, receive payments & answer common questions passively & positively without changing the debtor behavior by using common IoT channels of communications, such as Google Assistant, Google Ai Voice (phone), Text, Chat, Online portals, as well as legacy channels such as Dialers, Click-to-dial mobile contacts, Text Messaging, IVRs, & emails.

Technology leaders to the likes of the City of San Francisco, Los Angeles, San Diego, Santa Clara County “Silicon Valley” and now the State of Utah are leveraging CSS’s “Digital First” Enterprise Debt Collections Ecosystem Financial Cloud Platform to deliver centralized debt management automation with a frictionless “Digital Consumer Engagement” experience that efficiently streamlines the State’s workforce resources, enabling them to focus on new revenue management strategies, increase revenues as well as delivering an even greater customer service experience.

The State of Utah is one of the main hubs for tech companies as it is one of the most vibrant and fastest-growing tech centers in the United States, if not the world.  Also known as “Silicon Slopes” spanning from Salt Lake City to Provo (the primary location being in Lehi) is filled with top leading technology firms such as Adobe, Ancestry, Overstock.com among others just to name a few.