Maryland Regulator Issues Work From Home Guidance for Licensees

The Maryland Commissioner of Financial Regulation issued an emergency regulation on January 22 putting procedures into place for remote work for employees of state-regulated entities — including debt collectors. The regulation is scheduled to be published on January 29 and is valid for 6 months while the regulator begins the public comment process of a proposed final regulation. 

The regulator recognized the unique need for remote work as a result of the COVID-19 pandemic and, at the same time, balancing it with the need of continued protecting consumers. Due to this, the regulation includes several requirements, including rules around:


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