insideARM Announces the 2020 Best Places to Work in Collections

insideARM is proud to announce the 2020 Best Places to Work in Collections winners. This survey and award program is designed to celebrate excellence among call center work environments in customer care, collections, and outsourcing. 2020 marks the 13th year that insideARM has recognized the industry's best places to work, primarily as rated by employees.

And this year, the process occurred during a pandemic that has upended and reorganized a lot of companies.

To be considered for participation, companies had to fulfill the following eligibility requirements:

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