Creative Thinking is the Key to Survival: A Conversation with Michael Meyer of MRS BPO

This video is part of the iA Think Differently series. Written by or recorded with members of the iA Innovation Council, the series showcases thought leadership in analytics, communications, payments, and compliance technology for the accounts receivable management industry.

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Today I'm talking with Michael Meyer, Chief Risk and Innovation officer at MRS BPO, and one of the founding members of the Innovation Council. Michael is one of those rare people who think so creatively that you only recognize the wisdom of what he said long after your conversation. He sees connections and trends before most people recognize them. We had a 20-minute conversation about the future of debt collection technology but we didn't once mention debt collection. That's Michael's secret sauce. He constantly looks outside the industry for inspiration.

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