In Email, Linked Pages are Considered Part of the “Whole” Message When Evaluating the FDCPA, According to New Mexico Court

Links in emails and text messages have been a hot topic ever since the Consumer Financial Protection Bureau (CFPB) issued its proposed debt collection rules, which are yet to be finalized. In the meantime, a court analyzed links in an email under the false/deceptive/misleading context of the FDCPA and found that the linked information is part of the collection notice, at least in this particular situation.


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