Top 10 Elevator Conversations for the CFPB’s Proposed New Rules for Debt Collection – Part 1

Editor's Note: This article previously appeared on the Ontario Systems Blog and is republished here with permission.

It is hard for anyone to get their head around the Consumer Financial Protection Bureau’s proposed new rules for debt collection. The document is an exhausting 537 pages long, filled with cross-references, mired in statutory definitions, and extremely challenging to navigate. Honestly, after I finished my first reading of the new rules, I was convinced I would never master their complexity. I am happy to say, after two weeks of study, I was able to distill the proposed rules into 10 elevator conversations. These five conversations are the first of my two-part blog series.


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