An Inconvenient Truth About Convenience Fees

Editor's Note: This article previously appeared on the Ontario Systems Blog and is republished here with permission.

The typical convenience fee conversation between a third-party collection agency client and its legal counsel usually begins like this:

Third-party agency client: Can I legally charge a convenience fee or not?
Attorney: It’s complicated.
Third-party agency client: I’m not paying you to tell me it’s complicated. 
Attorney: Let’s talk.

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