Debt Collection Practices: Call Baiting Tells and How to Respond (sponsored)

Keeping compliant with laws and regulations in debt collection is an in-depth process. One which becomes more difficult when scammers are actively trying to disrupt your debt collection practices.  

Last month the California Association of Collectors hosted a webinar with panelists David Kaminski, Partner at Carlson & Messer, LLP, Kelly Parsons-O’Brien, President of Pacific Credit Services, and Mike Cheek, Vice President of Collections and Compliance at California Business Bureau, Inc. The main topic they discussed was call baiting and how to prevent it.

However, sometimes encountering a call baiter is unavoidable. Here’s what the panel of debt collection experts had to say about spotting and responding to call baiting.

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