Mass. AG Quietly Adds Third-Party Debt Collectors As Regulated Entities on Website Despite Prior Guidance to the Contrary

Third-party debt collectors take note: there may have been an unannounced change in the regulations governing third-party collection agencies in Massachusetts. Traditionally, the Massachusetts Division of Banks (DOB) regulated third-party debt collectors while the Massachusetts Attorney General's Office (AG) regulated creditors. Without an announcement or warning, the AG recently changed its website to now list third-party debt collectors as entities that it regulates.

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