BCFP’s Student Loan Ombudsman Resigns

Seth Frotman, the Bureau of Consumer Financial Protection's (BCFP or Bureau) student loan ombudsman, resigned. In a resignation letter addressed to Acting Director Mick Mulvaney, Mr. Frotman states that under the current leadership, the Bureau is failing consumers, specifically student loan borrowers. The letter cites the following changes within the Bureau that sparked Mr. Frotman's decision:

Mr. Frotman's resignation is effective September 1, 2018.

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