PDCflow Introduces Custom Messages for Digital Consumer Communications

OGDEN, Utah -- Today, PDCflow announced the release of custom messaging on all electronically generated consumer communications (also known as Flows) sent through their payment hub software. PDCflow clients can send a custom message to their consumers–through text or email–on any signature, payment or photo request, or any document sent. This release allows an accounts receivable business to refine their customer communications strategy.

Businesses can optimize their digital communications with consumers by including a name, an account number, or any other custom text. The feature is also useful for adding any regulatory language that might be required, making compliance a seamless part of the payment or authorization process.

“We added this feature to better fulfill the unique business requirements our customers may have,” says Matt Thomas, Product Development Analyst at PDCflow. “The industries we service have a variety of communication regulations. This feature will allow them to tailor both a business-specific and industry-specific message when attempting to engage with their customers.”

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