Federal and State Call Recording Laws for Debt Collection Professionals (Sponsored)

Each year, the California Association of Collectors (CAC) provides professional insight and knowledge to debt collection professionals through a series of educational courses. Last year, they touched on topics ranging from responding to disputes to Chapter 13 bankruptcy collection opportunities to creating compliant collection letters. Last month, this year’s CAC panelists, Courtney Reynaud, Shawn Suhr and David J. Kaminski kicked off the courses with an in-depth look at the subject of call recording laws.

Kaminski, partner at Carlson & Messer LLP, a Los Angeles-based civil litigation firm whose focus is on defending financial services firms, took a thorough look at the subject of call recording laws. Throughout the webinar he reviewed both federal and state regulations, with special attention on California’s particularly stringent requirements. Here’s an overview of the regulations that exist:

Call Recording Laws

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