Massachusetts Supreme Court Just Made it Harder to Communicate With Consumers About a Debt

The Massachusetts Supreme Court has ruled that a creditor is not exempt from rules limiting contact with consumers who owe them money. The court rejected the defendant’s argument that because they used an automatic dialer to contact the consumer – and because they never left a message -- the company never actually “initiated” communications.

The case is Armata v. Target Corporation (Target). A copy of the decision can be found here.


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