Convoke Adds Complaints Management to its Platform

ARLINGTON, Va. -- Convoke, a leader in SaaS solutions for the debt collection market, today announced the most recent software update to its debt collections compliance and management hub.  Each year, Convoke develops and releases several updates to its platform to support its clients' evolving needs.  This latest major release includes the introduction of Convoke's consumer complaints management feature, and the expansion of its auto repossession functionality.

Complaints Management 

Convoke's complaints management system allows credit issuers to track and manage consumer complaints with their registered vendors.  Unique features of the complaints management system include:

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