Verizon First to Release Robocall Screening Assist for Landlines

Verizon announced today the introduction of a new Caller ID feature for its landline phone customers to help them recognize unwanted calls. The new feature, called Spam Alerts, will now show “SPAM?” before a caller’s name on the Caller ID display if the calling number matches Verizon’s spam criteria. According to the company, when a customer sees this, they’ll be able to better decide if they should answer the call.

Spam Alerts is automatically available now at no additional charge to all landline customers with Caller ID, whether they’re on copper or fiber.

The company concedes, while Caller ID has always been a way for customers to screen unknown numbers as possible robocalls (and perhaps avoid certain known numbers), just because a number is unknown doesn’t mean it might not be an important call.

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