E.D.N.Y.: FDCPA Does Not Extend to Communications with Credit Counselors

Baiting calls involving a customer’s representative asking whether the customer can dispute the account over the phone or whether the dispute must be in writing are nothing new to agencies. The Eastern District of New York (E.D.N.Y.) reviewed the issue of whether information discussed during such calls violates the FDCPA. In Sandoval v. I.C. Systems, 17-CV-3755, 2018 WL 1582218 (E.D.N.Y. Mar. 29, 2018), the court found no violation. 

You can download the decision here.

Factual and Procedural Background

View this content by subscribing

Please register to unlock this content

I already have an account. Log in