LiveVox Discusses How Cloud is Embedding Multichannel Consent in the Contact Center

SAN FRANCISCO, Calif. -- LiveVox Inc., a leading provider of cloud channel of choice communications solutions, announced that it will host a webinar discussing how cloud is accelerating multichannel adoption by embedding and centralizing multichannel consent management functions across customer touchpoints. Led by LiveVox legal counsel alongside digital and operations experts, the webinar takes place Thursday, February 15th at 11am PT/ 2pm ET. To register, click here. 

On the event, Boris Grinshpun, GM of CRM Product Group, states, At LiveVox, we’ve recognized that customer consent management is key to unlocking multichannel adoption for contact centers in highly regulated environments. One of the fundamental challenges hindering an effective solution has been the siloed and layered approach to multichannel outreach. This lack of integration has not only resulted in a disconnected multichannel experience, but also makes it virtually impossible for contact centers to manage compounding channel preferences. I’m excited to share how cloud is paving a new, accelerated path to addressing these issues.”

Amid the mounting pressure of multichannel demand, don’t get left behind, register for the webinar today! Register here.

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