Five KPIs for the Collections Department (sponsored)

In the world of collections, key performance indicators (KPIs) are incredibly pervasive – and vitally important in measuring recovery on receivables. KPIs are a form of measures used in evaluating how well an organization or employee is meeting certain performance goals.

The raw number of available KPIs can get overwhelming. How does one distinguish the most relevant to your bottom line?

Although what fits best may vary for different collections departments and organizations, and many collections professionals may have their own favorite KPIs, below are the five that are the most likely indicators of the success and health of your operations.

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