Collection Boot Camp: The Red Flags Rule and Debt Collection (sponsored)

Identity theft is an issue that all merchants should worry about, but in the collection industry, it is of even greater concern. An improperly handled claim of identity theft can damage a consumer’s credit score and sometimes take years to correct. Not only this, but you and your clients may be accused of unsafe practices that can damage or even end your agency, as well as tarnish your clients’ reputations.


The CAC’s Collection Boot Camp panel, Kelly Parsons-O’Brien, Shawn Suhr, June Coleman and Courtney Reynaud, understands the serious toll ignoring the signs of identity theft can take. That’s why they addressed the red flags rule and best practices for investigation that can keep your business informed and your consumers safe.   

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