Integrated Vendor Partnership Helps Hospitals Manage Patient Self-Pay Challenge

The following is a discussion I had with Manoj Chabra, CEO, DCS Global and Ed Caldwell, Chief Revenue Officer at CarePayment about the integrated vendor partnership they began in 2017, and how they are helping healthcare revenue cycle professionals adapt to the new patient (or self)-pay dynamic.

The partnership between CarePayment and DCS: What does it say about the self-pay crisis?

It says the self-pay healthcare crisis isn’t on a trajectory to improve, and any serious effort to change that trajectory is going to require focus. Everyone has skin in the game, especially hospitals and physician practices that are facing disappearing margins.

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