ED Takes Next Step in Development of NextGen Servicing System

Last week the U.S. Department of Education, Office of Federal Student Aid (FSA) announced its next step in its vision to create the “Next Generation (NextGen) Financial Services Environment.”

First, a little background

In June 2017 insideARM reported on the appointment of Dr. A. Wayne Johnson as the new head of FSA. In that announcement, Education Secretary Betsy DeVos said,

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