Five Lakes Agency, Inc. Celebrates 5 Year Anniversary

TROY, Mich. – This March, Five Lakes Agency, a national full service accounts receivable management company, celebrates their five year anniversary. The company’s mission is to be the finest partner in the accounts receivable management industry providing the highest levels of integrity, performance and compliance.

Despite the ongoing recession, Five Lakes continues to grow its client base. Five Lakes has taken advantage of starting small and their growth has been strategic to allow them to focus on building a scalable infrastructure to better support their clients and goals.

Five Lakes Agency was created initially in March 2011 to service the very complex requirements of the mortgage collection division of one of the largest banks in the country. Five Lakes’ has since expanded the scope of its services by adding top flight leadership with extensive experience and expertise across the spectrum of consumer debt types in all areas of both first and third party collections and specialty accounts receivable management.

President and long-time industry veteran Kelly Bean states, “I am so excited to share this milestone with our clients and the Five Lakes team. We have and always will be committed to our clients, protecting not only our brand but theirs as well. We pledge to serve every client and consumer with the highest levels of respect, courtesy, fairness and gratitude.”

Tom Mason, Chairman of Five Lakes Agency mentioned, “I am so proud of our team as we celebrate five years.  Striving to be the most customer focused company from our beginning with one client and living our values each day, our clients now recommend us to other companies as a result of our service orientation, our commitment to compliance and performance and our desire to be best partner in the industry.”

About Five Lakes Agency

Five Lakes Agency utilizes collaboration with our clients to develop customized collection and account management strategies to deliver exceptional performance, service and quality. We are committed to delivering unassailable processes and innovative performance management. Five Lakes provides a range of services across the receivables management spectrum from early out to legal or bankruptcy and deceased.

Five Lakes’ core competencies include: Collections in all stages for auto loans, credit cards, credit unions, lease and rentals, installment loans; Probate; Pre-legal and non-performing judgment collections; and end-to-end bankruptcy account management including case management, filing proofs of claim, responding to objections, reaffirmations and pending and dismissed bankruptcy collections.

To learn more about Five Lakes and their services please visit or contact Jennifer Summers at 248-251-9749.