LiveVox and Adreima Discuss Patient Contact Strategies to Service High Days Sales Outstanding

SAN FRANCISCO, June 16, 2015 – LiveVox Inc., a leading provider of cloud contact center solutions for enterprise operations, announced that it will join an operations expert from Adreima, in partnership with Healthcare Financial Management Association (HFMA), to provide insight on shifting patient contact center approaches and operational process to adapt to changing business demands without resorting to expanding staffing requirements.

The webinar takes place Thursday, June 18 at 2:00 CT and was created for healthcare professionals managing revenue cycle operations, patient engagement, and patient servicing.

This webinar describes the driving forces behind, and new approaches to, managing the growing challenges of patient servicing, including rising DSOs. Panelists will also cover other obstacles surrounding the new demands of and expanding patient engagement model, including patient education, enrollment, self-pay, and multi-channel.

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