KM2 Solutions receives Frost & Sullivan Customer Value Leadership Award

New York, NY — KM2 Solutions is proud to announce that global consulting firm, Frost & Sullivan, has awarded the company with the 2015 Central American and Caribbean Contact Center Outsourcing Customer Value Leadership Award.  The honor is presented to companies that demonstrate excellence in operational execution and consistently deepen customer relationships by offering superior products and services that deliver a clear, demonstrable ROI.

Thanks to its strategically located delivery centers and intelligent focus on high-growth industries, KM2 Solutions has become one of the fastest growing contact center outsourcing service providers in Central America and the Caribbean. Moreover, providing an end-to-end solution has allowed the company to strengthen its business partnerships and gain share of wallet of many of its customers. KM2 Solutions operates 2,600 computer workstations, with more than 3,000 employees across contact centers in 5 countries.

Understanding Customer Value Leadership

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