SAN FRANCISCO – LiveVox Inc., a leading provider of cloud contact center solutions for enterprise operations, announced that its Corporate Counsel, Mark Mallah will join David Kaminski of Carlson & Messer to discuss the impact of the FCC Ruling on consumer contact approaches in the financial services/ARM industry at next week’s Midwest Compliance Symposium taking place September 22nd – 23rd, 2015 in St. Louis, MO.
On July 10, the FCC released its long-awaited Telephone Consumer Protection Act (TCPA) Omnibus Declaratory Ruling and Order. The order arguably both clarified and confused the circumstances in which contact centers can contact consumers on their cell phones. The session will provide issuer and servicing attendees the unique opportunity to learn about the ruling from two financial services/ ARM focused legal minds who work directly with numerous legal and business leaders on a daily basis to understand the changing regulatory environment and help develop risk mitigation strategies.
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