CFPB Ombudsman Report Reveals Focus on Consumer Complaint Portal, Among Other Things

Earlier this week the Ombudsman’s Office of the Consumer Financial Protection Bureau (CFPB) released its FY2015 annual report. The CFPB Ombudsman’s role is to engage with both internal and external stakeholders and act as an impartial and confidential advocate where needed.

The report listed ways that the Ombudsman’s office feels it has made an impact in the past year. These included:

The report also details ongoing efforts of the Ombudsman to encourage fairness in the drafting of press releases regarding consent orders.

View this content by subscribing

Please register to unlock this content

I already have an account. Log in