TCN Announces Merger with Global Connect, Leading Cloud Communication Services Provider

ST. GEORGE, Utah & MAYS LANDING, N.J. – TCN, Inc., a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide, today announced that it has entered into a definitive agreement to merge with Global Connect, another leading provider of cloud-based dialing and communication services. Under terms of this agreement, TCN and Global Connect will merge and work in conjunction as the industry’s leading provider of diversified cloud-based contact center solutions.

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The merger is expected to greatly expand TCN’s market reach, strengthen its suite of contact center offerings and accelerate the growth momentum. Global Connect has built a reputable name as a leading provider of hosted dialing and communication services, with customers in various industries, including Accounts Receivable Management (ARM), telecommunications, hotels and casinos, healthcare, retail and utility. Through this partnership, TCN customers will be able to take advantage of Global Connect’s advanced SMS and email capabilities, and Global Connect customers can leverage TCN’s leading features, such as Inbound Calling, Agent Gateway and Business Intelligence Reporting. Combined, this partnership will service more than 1,500 customers worldwide.

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