LiveVox and EOS NCN Discuss Emerging Agency Practices That Leverage New Canadian Contact Center Capabilities

SAN FRANCISCO – LiveVox Inc., a leading provider of cloud contact center solutions for enterprise operations, announced that it will host an operations expert from EOS NCN to discuss emerging practices that take advantage of new technical capabilities.  Al Weaver, Vice President of Operations for EOS NCN, will share his view of optimizing the mix of people, processes and technology to drive superior business results in an agency practice.

The webinar takes place Wednesday, September 2 at 2:00PM (Eastern time) and is designed for agency operations executives and for revenue cycle managers in industries such as healthcare.

Panelists will discuss approaches to setting up and optimizing campaigns, with multiple tactics made possible by the rollout of LiveVox’s cloud contact center solution into Canada.  They will also cover other lessons learned in deploying technology in similar environments.

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